Shipping & Delivery

How long will it take to receive my order?

Answer: Inside of Dhaka City we deliver our products in 2-3 working Days. And outside of Dhaka we deliver our product at your door step with in 7-10 working days.

How is my order shipped?

Answer: We ship to your address inside of Bangladesh via courier services from our warehouse in Dhaka, Bangladesh. Once you check out, a courier service will automatically be assigned to your order based on the shipping address you have provided.

How is my order shipped?

Answer: We ship to your address inside of Bangladesh via courier services from our warehouse in Dhaka, Bangladesh. Once you check out, a courier service will automatically be assigned to your order based on the shipping address you have provided.

How much does Mbrella charge for delivery?

Answer: Currently we are providing Free delivery nationwide.

Can I change my shipping address after placing my order?

Answer: Unfortunately, at the moment we are unable to help you change your shipping address after you have placed an order.

My order was confirmed, but was later informed that my order got cancelled. Why did that happen?

Answer: Some of possible reasons for which your order may be cancelled include: • You provided an incorrect address • Your credit or debit card payment was declined by the financial institution • The recipient at the shipping address you have provided refused to receive your ordered products • The recipient at the shipping address you have provided was unavailable

Does Mbrella deliver products outside of Bangladesh?

Answer: Currently we are unable to ship products outside of Bangladesh. However, you can place an order from outside of Bangladesh and we can deliver it to your friends and family in Bangladesh.