• How do I place my order on Mbrella website?

Answer: Please go to our main navigation bar, browse items by category which items you want to purchase, and select the items you want to buy. After finalizing your choice(s) go for checkout, and select your shipping methods and payment options. Once you have made the payment your checkout will be complete. If you face any difficulty to place the order please contact with us. Thank you.

• Can I ship different items to different shipping addresses?

Answer: Yes You can. We process one shipping address per order. If you would like to ship it to different destination you could consider placing separate orders and making payments for them separately. Thank you. For more information, please contact us.

• How do I check my order status?

Answer: Simply go to the contact us page to send a query and we will notify you shortly. Please have your order Invoice number handy to insert into the required field. If you are a registered user you can check your order status at any time. To do so click on my order history after logging into your Mbrella account.

• Do I have to sign up in www.mbrella.com.bd account to buy something from Mbrella online store ? Answer: You are required to create an account to place an order.

• What forms of payment does Mbrella accept for online purchase?

Answer: We accept payments by Visa and MasterCard (debit, credit and gift cards), as well as payments by cash-on-delivery.

• Can I change my billing address?

Answer: Yes You can change your Billing Address. At the check out page there is separate option as billing address and shipping address.